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FirstCoast.ai
Hosting & Support

Someone accountable for keeping it running

AI agents and websites are not fire-and-forget. FirstCoast.ai monitors, updates, patches, and tunes your systems under one Managed Hosting plan, whether they run on our infrastructure or yours. You pay only for the coverage your footprint actually needs.

Keeps it running

Your site, agents, and automations, kept healthy under one plan

Sized to how much you're actually running and quoted for exactly that. There's no hour bank here: changing or extending what exists is Part-time Professional work instead, not a Hosting & Support charge.

  • Hosting, SSL, backups, and DNS: handled on our infrastructure, or coordinated on yours
  • Monitoring: uptime and error alerts on everything covered, not a status page you have to check
  • Updates and patches: dependencies and models on a monthly cycle, security fixes immediately
  • Break/fix: if something covered stops working as agreed, we fix it at no extra hourly charge
  • A monthly health summary: uptime, usage, and what came up

Every plan is available on our infrastructure or yours, at a lower monthly cost if you host it yourself. Compliance and isolation requirements are scoped the same way as everything else. Pricing is scoped to what you run: ask us for a quote, or answer a few questions in the guide below and we'll scope it for you.

What Hosting & Support is not

Keeping something working as agreed is Hosting & Support. Changing or extending what exists, whether that's tuning a prompt, adding a capability, or training your team, is Part-time Professional work instead. Building something new is a fixed-price project. You'll always know which one you're buying, and we'll tell you when a request belongs in a cheaper bucket.

Isometric illustration of a night-time managed services command center: stations for AI support, web hosting, and custom development connected to a central monitoring core.

Related services

Need someone to actually change or extend what you run, not just keep it online?

That's the Part-time Professional, our on-call expert

Want AI engines citing your business by name when buyers ask who to use?

That's AI Visibility, our partner service with Mulberry
The Services Guide

Need help figuring out which exact services you might need?

A few quick questions, no contact details until you ask for a quote. The guide routes one-time projects and ongoing services alike, and you can add more than one thing to your shortlist.

What are you trying to get done?

This guide routes both one-time projects and ongoing services. Pick what fits best, you can add more before you finish.

Questions we get asked

  • My site or agents are already hosted somewhere else. Can Hosting & Support still cover them?

    Yes. Managed Hosting has a your-hosting option built for exactly that: your site, agents, and automations keep running on your cloud account or your current provider, and we monitor, patch, and tune them in place, at a lower monthly cost than the we-host version since we're not carrying the infrastructure too. If you'd rather hand the infrastructure off as well, we fold it into one predictable monthly cost instead of a separate cloud bill.

  • What happens if my site or an agent goes down?

    Monitoring alerts us immediately, usually before you notice anything is wrong. We fix it under your plan's break/fix coverage at no extra hourly charge, and you get a note explaining what happened, not just a status page that quietly turns green again. That fix also rolls into the monthly health summary every plan includes, so a fix from three weeks ago does not just disappear from view.

  • Do I need my own cloud or AI model accounts?

    Not by default. We carry the model costs inside your plan's usage allowance, so there is no separate AI bill showing up on its own schedule. If you would rather use your own API keys, for an existing contract or a data-handling requirement, that option is available at a lower monthly cost. Either way, your accounts and your data are always yours to take with you.

  • Am I locked in?

    No. Every plan runs month-to-month after an initial three-month minimum, and canceling does not mean starting over: your content, your domain, and your data are always yours, in writing, from day one. The three-month minimum exists so we have time to actually learn your setup, not to trap you in a contract.

  • What's the difference between Hosting & Support and the Part-time Professional?

    One line: the plan keeps it running, and the Part-time Professional moves it forward. Hosting & Support covers everything required to keep what already exists healthy: monitoring, updates, patches, and break/fix. Anything that changes or improves it, whether that is a new capability, a new page, a tuned prompt, or a training session, is expertise, bought as Part-time Professional work.

Stop being your own IT department

Tell us what you're running, or answer a few questions in the guide, and we'll scope the coverage that fits. Nothing more.

Answer a few questions