Isometric illustration of the FirstCoast.ai system: a custom AI agent brain connected to a website chat portal, managed hosting, custom agent skills, knowledge and research agents, workflow automation, and solution output.
Put AI to work for you.
Custom AI, web, and app development paired with strategic consulting, training, and support. Proudly serving Northeast Florida and beyond.
- Chat agents that converse with customers, interact with software, and capture leads 24/7
- Back-office agents that automate internal workflows and generate business documents
- Knowledge agents that let your team ask questions and chat with company data
Six ways we put AI to work
Every engagement starts with a plan and ends with a system someone is accountable for. The six pillars map to that journey.
- Partner service
AI Visibility
Get found, understood, and cited by ChatGPT, Claude, and Google’s AI. Delivered with our partner Mulberry Marketing Communications.
Learn more AI Agents & Automation
Custom digital workers for customer chat, back-office tasks, and company knowledge.
Learn morePart-time Professional
One senior expert, every role: strategy, builds, tuning, coaching, and training, spent wherever the month demands.
Learn moreWebsites & Apps
AI-ready sites and web apps that show up in Google's AI Overview, ChatGPT, and other AI responses.
Learn moreHosting & Support
We keep your agents and sites monitored, updated, and running. Yours or ours to host.
Learn moreAI Strategy & Training
Find where automation pays, plan the rollout, and train your team. Starts with the Discovery Audit.
Learn more
AI Visibility Service: get your business into AI's answers
Your next customer may never see a page of search results. More and more people ask ChatGPT, Claude, or Google's AI a question, get one short answer with a few businesses named in it, and call one of those names. AI Visibility is our service for making your business one of them, and we deliver it in partnership with Mulberry Marketing Communications.
What does it take to get recommended by AI
Getting recommended by AI takes two very different crafts. One is technical: your website has to be something AI tools can reach, read, and quote. The other is reputation: the engines only repeat names they see vouched for in sources they trust, which is the work marketing agencies have always done. No single shop has both in its bones, so we paired an AI agency with a marketing agency that has been earning trust for thirty years.
- An AI agency that works inside the answer engines every day
- Makes your website easy for AI tools to find, read, and quote
- Tracks how often AI actually mentions your business
- Reports progress monthly, in plain English
- Award-winning B2B marketing agency, in business since 1995
- International offices across the US, UK, and Australia
- Decades of relationships with the trade press AI tools trust
- Earns the coverage and thought leadership that build your name
- AI recommends businesses it can both read and trust
- FirstCoast.ai makes you readable, Mulberry makes you trusted
- Each firm does what it has always done best, on one plan
- One team, one program, one monthly report
What makes up the AI Visibility service
- Generative Engine Optimization (GEO)Getting your business into the answers tools like ChatGPT write, so when one explains your industry, your name and your words are part of the reply. Some marketers call it GSO.
Examples
- ChatGPT writes a paragraph about your industry and links your article as its source
- Perplexity lists your pricing guide among the citations under its answer
- An AI answer repeats your service description almost word for word, with your name attached
- Google AI Overviews (AIO)The written answer Google now shows above its regular results, which Google used to call SGE and many marketers shorten to AIO. Most shoppers read it first, and it names only a few businesses.
Examples
- Google answers "best CRM for small law firms" with a written summary naming three options above the usual links
- The summary box at the top of the results cites your how-to article as one of its sources
- A buyer reads the AI answer, picks a name from it, and never scrolls down to the classic results
- Search Engine Optimization (SEO)Improving where your website ranks in search engines, so it shows up higher on the list when customers search Google and more of them click you instead of a competitor.
Examples
- Your bakery shows up third when someone Googles "wedding cakes Jacksonville"
- A guide you published two years ago still brings in visitors from search every week
- Your service page outranks a competitor for "HVAC repair near me"
- Large Language Model Optimization (LLMO)Making sure the AI models themselves know your business, so you come up even when a buyer never types your name. Also written as LLM SEO.
Examples
- Asked "who repairs industrial floor scrubbers in Ohio", the model names your company from what it already knows
- A model looks up your website mid-answer to double-check your services before naming you
- A buyer asks for alternatives to a big-name vendor and your brand is one of the names offered
- Answer Engine Optimization (AEO)Being the single answer instead of one option on a list: the highlighted box at the top of Google, or the response a voice assistant reads out loud.
Examples
- Someone asks Siri or Alexa a question and the assistant reads out one answer, taken from your page
- The highlighted box above Google's results quotes your FAQ word for word
- A "People also ask" row expands and your page is the answer inside it
AI Visibility questions, answered
How can I get my company mentioned by AI tools like ChatGPT?
AI tools mention businesses they can read and trust. That means a website their crawlers can access and understand, and credible third-party coverage vouching for you in sources they lean on. AI Visibility works on both at once, and the free Site Snapshot shows you where you stand today.
How is AI Visibility different from SEO?
SEO competes for a spot in a list of links that a person still has to click. AI Visibility aims at the answer itself: being the business an AI names and cites when a buyer asks who to use. Good SEO still helps, and it is one ingredient of the service, but it is no longer the whole game.
Do you guarantee my business will show up in AI answers?
No, and no one honestly can: the engines decide what they cite. What we contract on is deliverables, and what we measure are the leading indicators that drive citations, like whether the engines can reach and read you and how often you are mentioned. We put that in writing.
How long does it take to see results?
The Site Snapshot gives you a baseline right away, and technical fixes from the audit usually land within weeks. Mentions and citations build over months as engines refresh what they know and new coverage accumulates. The monthly report shows the trend the whole way.
What does it cost?
The Site Snapshot is free. From there, the AI Visibility Audit and the monthly program are quoted to your situation, so you only pay for what your business actually needs. You get the exact figures after the free snapshot, before anything is committed.
Find out how AI sees your site
The free Site Snapshot checks your website against the major AI engines and comes back as a short plain-English report: which AI tools can and cannot reach your site, whether your pages are readable to them, the business facts they can verify and the ones they can't find, and the quick wins worth fixing first. It takes your website address and nothing else, and the findings are yours to keep either way.
Find your best starting point
A few quick questions, no contact details until you ask for a quote. The guide routes one-time projects and ongoing services alike, and you can add more than one thing to your shortlist.
What are you trying to get done?
This guide routes both one-time projects and ongoing services. Pick what fits best, you can add more before you finish.
This chat agent is one of our products. Test it.
Most website chatbots follow a script and fall apart one question in. This one is trained on our actual business, answers specifics, books meetings, and knows when to hand you to a human. Every client site we build gets one trained on their business. Pick a topic and see the difference.
Add conversation starters like these to your site
A lit path climbs a moonlit mountain from a cabin labeled AI Discovery Audit, through Opportunity Mapping and Prioritization, Data and Infrastructure Alignment, a Proof of Concept Launch, and Change Management and Upskilling, to Production Deployment and Integration at the summit.
The AI Discovery Audit: a blueprint before you spend on a build
We review how your business actually runs, find where automation recovers real hours and margin, and hand you a written, prioritized roadmap. You own the blueprint either way. Hire us to build it and 100% of the audit fee is credited toward the project.
Know where AI pays off before you spend a dollar on it
Every engagement starts with the AI Discovery Audit: a written, prioritized roadmap of exactly where automation recovers real hours. From there, we help you act on it, plan it, and put your team ahead of the curve.
- Strategic AI Roadmapping: working sessions with your leadership team that turn AI from a vague ambition into a phased deployment plan
- AI Training & Coaching: live workshops and prompt coaching so your team actually uses the tools you build or buy
- Part-time Professional: a standing decision-maker on call for what changes next as models and pricing evolve
Digital workers, trained on your business
An agent is only useful if it works inside the tools you already run. Ours plug into your CRM, your inbox, your calendar, and your files, and they hand anything uncertain to a human.
- Customer-facing: answer questions, capture and qualify leads, book appointments, day and night
- Back-office: data entry, document generation, invoice prep, status updates between systems
- Knowledge: your team asks plain-English questions and gets answers from your own data
A website that shows up where your customers actually ask
Customers now ask ChatGPT and Google's AI, not just Google search. We build sites structured so both can read, understand, and cite you: modern, fast, and readable by the AI engines that answer your customers' questions. Every site ships with an embedded chat agent that captures leads while you sleep.
- New AI-ready sites and web apps: built on a modern stack you own
- Legacy modernization: adds AI to what you already have
- AI Visibility: structured so ChatGPT, Claude, and Google’s AI can read, quote, and cite you, with technical SEO standard on every build
Someone accountable for keeping it running
AI agents and websites are not fire-and-forget. We monitor, update, patch, and tune, whether the system runs on our infrastructure or yours, and you buy only the coverage you need. Your data stays isolated: your files never train public models and never touch another client’s systems.
- Managed Hosting: one plan for your site, agents, and automations together, sized by what you run
- Monitoring, updates, and break/fix: included on every plan, no hourly charge, no hour bank to track
- Hosting included or bring your own: the same coverage, priced lower if you host it yourself
Grab a free resource before you talk to anyone
Pick whichever fits where you are right now. Our assistant collects your name and email, then sends it straight over.
- Free toolkit
Starting a business and not sure what you're missing?
The New Business Launch Toolkit covers the licenses, accounts, and early marketing moves most new owners overlook, laid out as an ordered checklist you can review step by step.
- Free business audit
Where is your business leaving money on the table?
The Business Gap Check scans what a stranger, a search engine, and an answer engine can see about your business today, then flags the highest-impact gaps to close first.
Built for real businesses, measured in hours recovered
FirstCoast.ai is the standing technical partner for owner-led businesses. Based in Northeast Florida, working nationwide, with production systems running everywhere from a regulated-industry contractor's proposal desk to a vacant warehouse that leases itself. Three engagements our clients let us talk about:
A professional services agency runs its back office on a fleet of AI agents, sized up or down by an Orchestrator agent for each job, all grounded in one version-controlled knowledge base. Total metered AI spend: a few dollars a month.
Employees in the field or away from their desk log billable time with one text message from their phone, and QuickBooks Online turns it into a draft invoice ready to review and send to the client with one tap.
A commercial property owner's 27,000-square-foot warehouse answers its own leasing inquiries 24/7 and routes qualified tenants to the broker instantly.
We build around your stack, not instead of it
Mainstream CRMs, niche industry and legacy software, file storage, team workflows, billing systems. These are the places we connect agents in real engagements, so they can validate data, act in real time, coordinate across systems, and report back. That's the point of custom work: whatever your business runs on, we build the connection. If it has an API, we integrate it. If it doesn't, we build the bridge. And it works the same whether you're a contractor, a law firm, a property owner, or a shop: the software changes, the approach doesn't.
Not sure your software qualifies? Ask the assistant. Compatibility is one of the first things the Discovery Audit checks.
Find out what the busywork is costing you
One conversation with our assistant estimates the hours and dollars leaking out of your week, or skip straight to booking the Discovery Audit.
